Serve exporters on WhatsApp, at any hour
Answers common questions about programs, applications and deadlines in plain language, and passes the case to a specialist when it needs analysis.
01 · Service
Sector · Exports
Exporting is routine in six languages that AI can handle
Exporting is a lot of routine: answering the importer who writes in English or French, preparing a quote, gathering shipping documents, checking payments and deadlines, and following up with the buyer who met the company at a trade fair. XMACNA places Digital Employees in this routine to automate it and the rest of the administrative work, with people responsible behind them, for both organizations that support exporters and companies that sell abroad. We operate in Portuguese, English, Spanish, French, German, and Italian.
Six languagesPT, EN, ES, FR, DE, and IT
AI executesthe team decides
A presence in Europeleadership in Luxembourg
For organizations that support exporters: serve more companies without losing track of them.
Export-promotion agencies such as ApexBrasil and their partner hubs serve thousands of companies with lean technical teams. XMACNA's Digital Employees handle the repetitive parts of service, follow-up, and reporting, and pass anything requiring a person to the specialist.
Organize incoming companies
Asks the first questions about product, company size and export experience, then gives the specialist a ready summary before the first meeting.
02 · TriageFollow up with each company after the round or mission
Asks how buyer conversations went, reminds companies of next steps and records the outcome, so the team can see who moved forward and who needs help.
03 · Follow-upBuild reports for the companies served
Collects what was recorded in each interaction and builds the period report for the team to review before sending.
04 · ReportsBring relevant studies and alerts to the right people
Turns studies, market alerts and calls for applications into short messages and sends them to companies in the right sector, with a link to the official source.
05 · InformationFor companies that export or want to start: sell abroad without losing the thread.
After the export plan and the trade fair, daily work is conversation and paperwork: replying to importers, sending quotes, following up, gathering documents, and tracking payments. That is where the Digital Employee works, under your team's control.
Reply to importers in their language
Serves on WhatsApp and by email in Portuguese, English, Spanish, French, German, or Italian, using your company's information, and hands the negotiation to your team at the right time.
01 · ImportersBuild quotes and proposals in several languages
Prepares the quote with your prices, terms, and deadlines in the buyer's language, ready for the salesperson to review and send.
02 · QuotesKeep trade-fair and round contacts warm
Revisits every business card and meeting with a personalized message, recalls what was agreed and alerts the salesperson when the buyer replies.
03 · Post-fairRegister buyers and keep the CRM up to date
Records each buyer, conversation, and next step in your CRM and makes first contact with buyers found in public sources.
04 · BuyersHave a catalog and website in several languages
Organizes products, technical sheets, and company presentation in the languages of its markets, with human review.
05 · Catalog and websiteSummarize market data in plain language
Brings together what public, free tools already show about countries and products and delivers a summary for the company's decision-making.
06 · MarketThe export paperwork and the rest of the back office: AI executes, the team decides.
A lot of an exporting company's work happens away from the buyer: documents, payments, deadlines, spreadsheets, and emails. Repetitive administrative work is a candidate for a Digital Employee, with the responsible person reviewing it.
Organize and check shipping documents
Builds the list required for each shipment, follows up on missing documents, checks that the invoice, packing list, and order match, and flags discrepancies to your team or customs broker.
01 · ShippingReconcile foreign exchange and payments
Checks receipts against invoices and foreign-exchange contracts and shows finance what is paid, what is open, and what does not match.
02 · PaymentsTrack certificates and deadlines
Reminds you about the expiration of certificates, licenses, letters of credit, and deliveries in advance, so no one discovers the deadline on the last day.
03 · DeadlinesNotes, spreadsheets, emails, and calendars
Fills spreadsheets, organizes notes and emails, schedules meetings, and keeps records up to date in the systems the company already uses.
04 · Back officeSix languages and a presence in Europe: close to the buyer.
XMACNA operates in Portuguese, English, Spanish, French, German, and Italian. XMACNA's leadership operates from Luxembourg, at the heart of the European Union, close to European buyers.
Portuguese, English, Spanish, French, German, and Italian
Digital Employees serve, write quotes, and follow up with buyers in these six languages, with human review of what is sent.
01 · LanguagesLeadership in Luxembourg
XMACNA is a Brazilian company. Its leadership operates from Luxembourg and stays close to the European market, supporting Brazilian companies in conversations with buyers there.
02 · EuropeWhat matters to know.
ApexBrasil already has IAra. What is the difference?+
ApexBrasil's IAra Global helps discover product codes, countries, tariffs, and market data. XMACNA's Digital Employees work in another part of the process: the day-to-day routine, such as serving, following up, replying to importers, preparing documents, and recording what happened. One complements the other.
What languages does XMACNA operate in?+
In Portuguese, English, Spanish, French, German, and Italian. The Digital Employee serves and writes in the buyer's language, and anything sent goes through human review.
Does XMACNA have an office in Europe?+
XMACNA is a Brazilian company. Its leadership operates from Luxembourg, at the heart of the European Union, and stays close to the European market.
Does the AI talk to importers or handle finances on its own?+
It does what was agreed with your team and hands the matter to a person when it involves price, contract, payment, or a decision. Everything is recorded in the Intelligent Dashboard.
Does this replace the customs broker or foreign-trade specialist?+
No. The Digital Employee handles routine and organization; analysis, final document checks, and decisions remain with professionals.
Where should I start?+
With a short conversation: you explain where your export or administrative routine gets stuck, and XMACNA shows how a Digital Employee would handle that point. Talk to Hermes on WhatsApp and see the AI in action.
Keep exploring.
Talk to Hermes on WhatsApp.
You explain where your export or administrative routine gets stuck, and XMACNA shows how a Digital Employee would handle that point.