We map the bottleneck
We understand where the team loses time: prospecting, qualification, support, follow-up. We choose where the Digital Employee generates ROI fastest.
01 · assessment
AI customer service · 24/7
Digital Employee on your WhatsApp
Answers and qualifies on WhatsApp, 24/7. Your team follows along in the Conversation Portal; the Intelligent Dashboard (CRM) receives the history and next step.
Rede Supera: +100% in scheduled visits compared with the control group.
24/7no vacations, no days off
On the spotfaster than human
In 5 yearsAI is a basic requirement
From SDR to CRM
See how the magic happens.
Handles, qualifies, schedules, sells. No vacations.
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01
Message
The customer reaches out on WhatsApp, by voice or through an active campaign.
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02
Context
The Digital Employee reads history, memory, and data from the Intelligent Dashboard.
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03
Decision
It chooses the next action: reply, qualify, schedule, collect, or escalate.
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04
Record
The conversation turns into structured data, private notes, and updated opportunity.
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05
Control
Your team takes over when a human is needed, already with full context.
You don’t want a bot that just chats. You want a Digital Employee that solves.
Every bot you tried does the same thing: it responds nicely while the client follows the script, then freezes on the first real question — the lead cools off and lands back on your lap. What changes the game isn’t answering faster; it’s someone who reads the client’s real intent, fetches data from your system, decides what to do, and takes the task all the way without bothering you. It’s the difference between a chat that fills the chat box and one that results in a sale, appointment, or solved problem — always in your brand’s voice.
Before
Traditional chatbot
After · XMACNA
XMACNA Digital Employee
Before
Human service outside business hours
After · XMACNA
Service 24/7 without queue
Before
CRM updated manually
After · XMACNA
CRM updated in real time
Before
Audio transcription error
After · XMACNA
Automatic transcription
In ~30 days, a Digital Employee trained and operating — no AI engineer needed.
The objection is always the same: "it looks complicated, I’ll have to set it up, hire a specialist, stop operations to implement." It won’t happen. You aren’t buying an uncertain months-long AI project — you get a colleague installed, trained the way your company operates, and working with the team you already have. XMACNA assesses your biggest bottleneck, teaches the Digital Employee to speak your brand’s voice, and sets it to work — you monitor results on the Dashboard from day one. Want to see where it pays off fastest in your business? Start with a free assessment.
Brand voice + data
We train it with your knowledge base, FAQ, sales scripts, and company tone. We validate it with your team before releasing to clients.
02 · TRAININGWhatsApp + CRM + dashboard
We connect to WhatsApp Business, your CRM (HubSpot, Pipedrive, or XMACNA Intelligent Dashboard) and deliver an intelligent conversation dashboard.
03 · DEPLOYWhat matters to know.
What is a Digital Employee?+
It’s XMACNA’s AI agent that executes processes autonomously: understands client intent, queries your systems, decides next action, and completes the task in your brand’s voice — calling a human only when it makes sense.
What’s the difference from a chatbot I’ve tried?+
Chatbots follow a fixed flow and freeze outside the script. The Digital Employee interprets what the client truly wants, fetches data, decides, and executes the task through to completion — so it solves problems and the bot just replies.
Does the Digital Employee replace my team?+
No. It expands. It absorbs repetitive tasks 24/7 while your team focuses on closing and relationship building. At Rede Supera, scheduled visits doubled (+100%) vs. the control group.
Does it only serve on WhatsApp?+
No. WhatsApp is the entry point for the demo. The Digital Employee executes any process — sales, service, operations, backoffice — and integrates any system you already use via API.
How long does it take to go live?+
About 30 days: assessment in 1 week, training in 2, and deployment in 1. XMACNA delivers the Digital Employee installed, trained in your operation, and running — you don’t become an AI engineer.
What is the investment and payment timing?+
One-time setup + monthly usage fee, no per-seat license. The return comes from the team adopted and the conversion that stops slipping away — at Instituto Mix, scheduled visits grew 6x.
Keep exploring.
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Ready to see your Digital Employee working?
Free assessment. In 30 days it is answering customers.
Still unsure where to start? Take the AI Assessment — 7 questions, 90 seconds, free.