AI agent for WhatsApp

An AI agent for WhatsApp that serves, qualifies and resolves

A Digital Employee on your company's WhatsApp: powerful agents that talk like people, connect your systems and deliver completed work, 24 hours a day.

The customer messages you on WhatsApp and waits.

The message arrives after hours and is left until tomorrow.

The two-minute voice message goes unanswered.

The lead disappears before anyone records it in the CRM.

What the AI agent does on your WhatsApp

Responds immediately, 24/7

Responds in the first minute, at night or on weekends.

Qualifies and schedules

Asks the questions in your process, identifies who is ready to buy and schedules the appointment.

How it works on WhatsApp Business

It works on your company's number, through the official WhatsApp Business API. See how to automate WhatsApp without being banned.

When the agent hands over to a person

The Digital Employee follows the handover rules for your human team, with the conversation history included.

Where it already works

Frequently asked questions

What is an AI agent for WhatsApp?

It is an artificial intelligence agent connected to the company's WhatsApp that talks to the customer, understands the request, consults your systems and carries out the next step, such as qualifying, scheduling or recording in the CRM. At XMACNA, this agent is the Digital Employee.

Does it work with WhatsApp Business?

Yes. The Digital Employee works on the company's number, through the official WhatsApp Business API.

Does the AI understand voice messages on WhatsApp?

Yes. The agent transcribes and understands the voice message and responds in the context of the conversation.

What if the customer needs to talk to a person?

The agent follows the rules you define and transfers the conversation to the team, with the history included.

How much does it cost?

See the guide to how much AI costs for a business and the pricing.

Discover in 90 seconds which customer service task a Digital Employee can resolve first

AI assessment