Where data gets stuck
We survey your systems — ERP (Omie, TOTVS), your CRM, e-commerce, WhatsApp, management system — and find every point where someone manually copies data.
01 · MAPPINGSystem integration for businesses is what stops your team from manually copying data from one screen to another all day. Today the order enters e-commerce, but someone re-enters it in ERP; the customer asks for status on WhatsApp, but the answer is spread across three disconnected screens. XMACNA connects ERP, CRM, e-commerce, and WhatsApp you already use and puts a Digital Employee front and center — the data flows automatically and no one needs to be a human bridge anymore.
ERP, CRM, e-commerce, and WhatsApp speaking the same language.
Client contacts via WhatsApp, voice, or active campaign.
The Digital Employee reads history, memory, and data from the Intelligent Dashboard.
It chooses the next action: reply, qualify, schedule, collect, or escalate.
The conversation turns into structured data, private notes, and updated opportunity.
Your team takes over when a human is needed, already with full context.
You feel it every day: the order comes through the site and someone re-enters it in ERP; the customer contacts via WhatsApp and the answer lives in another screen; the spreadsheet no longer matches the system. Every manual copy is paid hours, typo risk, and waiting customers. When systems finally talk, this invisible work simply stops existing — and what’s below shows where it disappears.
Team types the same order in 2 systems
Data entered once and syncs automatically
Website lead takes hours to reach CRM
Lead arrives instantly in CRM and WhatsApp
E-commerce inventory mismatched with ERP
Inventory synchronized across platforms
Report manually prepared at month end
Intelligent Dashboard updated in real time
The valid concern is hearing 'we will replace everything' and seeing operations stop for a month. That's not it. XMACNA maps exactly where data gets stuck today, builds a bridge with intelligent automation between ERP, CRM, e-commerce, and WhatsApp, and puts a Digital Employee in front of the customer — all plugged into what’s already running. No rip-and-replace, no switch. Start your next team conversation on the biggest time bottleneck.
We survey your systems — ERP (Omie, TOTVS), your CRM, e-commerce, WhatsApp, management system — and find every point where someone manually copies data.
01 · MAPPINGWe build synchronization with intelligent automation: orders become opportunities, leads become contacts, conversations become records. Bidirectional, real-time, without you opening each screen.
02 · INTEGRATIONWith systems connected, the Digital Employee answers on WhatsApp checking inventory, order status, and customer history — and updates everything back automatically.
03 · OPERATIONNo. The integration connects what you already use — Omie, TOTVS, your e-commerce, your CRM (HubSpot, Pipedrive, RD, Salesforce). We link the systems, we do not replace any.
If it has an API or exports data, we integrate. ERPs like Omie and TOTVS, e-commerce, CRMs, and WhatsApp are already mapped. For niche systems, we evaluate in the free assessment.
Project setup + usage monthly fee, no per-seat license. The return comes in hours the team stops spending copying data between systems — at Rede Supera, this doubled scheduled visits (+100%) vs. the control group.
You’re not left responsible. XMACNA monitors the bridges and maintains the automation updated as a service. If anything changes in ERP or CRM, we adjust on our side — you don’t need IT to manage this.
It depends on how many systems and the complexity of APIs. A typical ERP ↔ CRM ↔ WhatsApp integration goes live in a few weeks, starting with the biggest team time-drainer bottleneck.
to deliver extraordinary results in your Digital Employee.
Combining the best of each model for superior results.
Free assessment. In 30 days it is answering customers.
Still unsure where to start? Take the AI Assessment — 7 questions, 90 seconds, free.