Cross-references tracking, TMS, and ERP
The Digital Employee integrates the systems you already have and sees cargo position, order status, and invoice — all in one view.
01 · Connects
Industry · Transport and Logistics
AI for logistics 24/7
AI for logistics is a Digital Employee from XMACNA that answers "where is my order?" instantly — cross-referencing your tracking systems, TMS, and ERP — schedules pickups and deliveries, quotes freight, and informs customers before they ask. Phones stop ringing and anxious customers become informed clients, day and night, in your carrier’s voice.
Instant trackingcrosses systems and answers without you opening any screen
Pickup and delivery scheduledwindow agreed and confirmed on WhatsApp
Freight quoted in conversationorigin, destination, and timing without waiting for sales
From SDR to CRM
See how the magic happens.
Instant tracking. Phone silent, customer informed.
-
01
Message
Client contacts via WhatsApp, voice, or active campaign.
-
02
Context
The Digital Employee reads history, memory, and data from the Intelligent Dashboard.
-
03
Decision
It chooses the next action: reply, qualify, schedule, collect, or escalate.
-
04
Record
The conversation turns into structured data, private notes, and updated opportunity.
-
05
Control
Your team takes over when a human is needed, already with full context.
From ringing phones to instant tracking.
Today, every "where is my order?" pulls someone from operations to check tracking, verify ERP, and call back. The Digital Employee does this alone on WhatsApp, before the customer grows anxious.
Before
Customer calls, waits on the line, and no one knows where the cargo is
After · XMACNA
Asks on WhatsApp and receives cargo status immediately, crossing tracking and ERP
Before
Pickups and deliveries arranged through countless lost calls and emails
After · XMACNA
Pickup/delivery window scheduled and confirmed in conversation, recorded on the Dashboard
Before
Freight quotes that depend on sales answering during business hours
After · XMACNA
Freight quoted by origin, destination, and timing in the message itself, 24/7
Before
Customer only finds out about delays after complaining
After · XMACNA
Proactive notices of pickup, dispatch, delay, and delivery before they ask
How logistics AI closes the loop alone.
You don’t change your TMS or redo operations. XMACNA connects the Digital Employee to the systems your carrier already uses and it takes over end-to-end service.
Answers, schedules, and quotes
Answers "where is my order?" instantly, schedules pickup and delivery in agreed windows, and quotes freight in conversation — in your brand’s voice, without queues.
02 · ExecutesAnticipates and updates the Dashboard
Notifies the customer about pickup, dispatch, delays, and delivery before they ask, and records every step in the Intelligent Dashboard — no one has to type.
03 · Notifies and recordsWhat matters to know.
Does logistics AI answer "where is my order?" alone?+
Yes. The Digital Employee cross-references tracking, TMS, and ERP, finds the cargo location, and replies on WhatsApp immediately — without taking anyone off operations to open screens or call back.
Does it really schedule pickup and delivery?+
Yes. It negotiates the time window with the client, confirms pickup or delivery, and logs everything in the Intelligent Dashboard — without the exchange of countless calls and emails that get lost.
Can it quote freight during the conversation?+
Yes. Based on origin, destination, and deadline, the Digital Employee returns the quote within the message itself, 24/7, without the client waiting for sales to open office hours.
Does it integrate with my tracking and management system?+
Yes. It connects via API to your TMS, ERP, and tracker. You don't switch systems even for operations — XMACNA delivers the Digital Employee installed and running.
Keep exploring.
Powered by Leading AI
Integrating the world’s most advanced models
to deliver extraordinary results in your Digital Employee.
OpenAI
Microsoft Azure
Google
Anthropic
Meta
X.AI
DeepSeek
Combining the best of each model for superior results.
Ready to see your Digital Employee working?
Free assessment. In 30 days it is answering customers.
Still unsure where to start? Take the AI Assessment — 7 questions, 90 seconds, free.