The Tiny ERP AI integration doesn’t ask you to switch systems: it adds a Digital Employee from XMACNA to the Tiny you already use for your e-commerce and retail. It serves, qualifies, and recovers sales on WhatsApp 24/7 — and talks to Tiny via API to fetch order status, check inventory, and return the contact already filled in. Tiny manages orders, invoices, and inventory masterfully; but it doesn't answer customers at 22h, pull back abandoned carts, or reactivate silent customers. That’s where the Digital Employee comes in — no CSV, no manual typing, no need to leave Tiny.
Tiny already manages the order. What was missing was someone to serve and recover sales — and talk to Tiny on its own.
Client contacts via WhatsApp, voice, or active campaign.
The Digital Employee reads history, memory, and data from the Intelligent Dashboard.
It chooses the next action: reply, qualify, schedule, collect, or escalate.
The conversation turns into structured data, private notes, and updated opportunity.
Your team takes over when a human is needed, already with full context.
Tiny handles orders, invoices, inventory, and shipping like few others — but doesn’t answer customers at 22h, bring back abandoned carts, or reactivate customers who vanished after buying. That job remains with someone else or simply doesn’t happen. XMACNA’s Digital Employee fills exactly that gap: serves instantly, recovers sales that were about to be lost, and communicates with Tiny via API to provide the correct response and return results already filled in. You don’t switch ERPs — you complete yours.
Tiny processes the order, but customers asking for status at 22h get no response until the next day.
The Digital Employee fetches status directly from Tiny and replies instantly, 24/7, without the customer waiting for business hours.
Abandoned carts and silent customers get forgotten — no follow-up happens.
Reopens the abandoned cart and reactivates the silent customer via WhatsApp, in the store’s voice, before the sale slips away.
To check stock, someone must open Tiny, check manually, and only then respond to the customer.
Checks stock and availability in Tiny via API during the conversation and recommends what can be delivered immediately.
Leads closed on WhatsApp need manual entry into Tiny afterward — and the data arrives late or never.
Each conversation returns to Tiny automatically: contact created and updated, note recorded in real time, no CSV.
You don't change anything in your Tiny or operations. XMACNA plugs the Digital Employee into the company's WhatsApp and connects integration to Tiny via API. The customer chats; the Digital Employee serves, recovers, and talks to Tiny — the rest happens automatically.
The Digital Employee receives those arriving via WhatsApp — ad, store, order status — replies instantly, 24/7, and reopens abandoned carts and reactivates silent customers, in your brand’s voice, before interest fades.
01 · Attends and recoversDuring the chat, it queries Tiny via API: order status, tracking, stock availability. The customer gets the right answer immediately — no one needs to open the ERP during service.
02 · Talks with TinyWith each conversation, it creates and updates contacts and records the note directly in Tiny, in real time, no typing. You open updated Tiny and track everything in the Intelligent Dashboard.
03 · Returns filledXMACNA’s Digital Employee serves on WhatsApp, qualifies and recovers sales, and talks to Tiny via API to fetch order and stock status and return prefilled contacts and notes — in real time, no CSV, no manual typing.
No. The Digital Employee adds to the Tiny you already use: serves, recovers sales on WhatsApp, and returns each lead filled into Tiny via API. You stay on Tiny, just gain the AI you were missing.
Yes. Via API integration, the Digital Employee checks order status, tracking, and stock availability in Tiny during the conversation — and replies to the customer immediately with accurate data.
Yes. Besides serving new arrivals, it reopens abandoned carts and reactivates customers who bought and vanished via WhatsApp, in your store’s voice — sales that today stay stalled without follow-up.
No. Nothing leaves Tiny. The integration only adds new data — contact, updates, and notes from each conversation. Your Tiny remains the source of truth for management, now always updated.
to deliver extraordinary results in your Digital Employee.
Combining the best of each model for superior results.
Free assessment. In 30 days it is answering customers.
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