Clears doubts and closes the sale
Answers price, size, stock, and timing instantly, recommends the right product, and guides the customer to purchase — in the store’s voice, 24/7.
01 · Responds
Sector · Retail
AI for retail that serves and sells 24/7
AI for retail is a Digital Employee from XMACNA that manages the entire store’s WhatsApp: answers product questions, recovers abandoned carts, handles after-sales, and triggers repurchase — in your store’s voice, instantly, 24/7. The message volume stops overwhelming your team, and sales outside business hours stop being lost: each conversation becomes an opportunity in the Intelligent Dashboard.
Immediatelyanswers product questions 24/7
Cartrecovers stalled WhatsApp sales
Repurchaseautomatically brings customers back
From SDR to CRM
See how the magic happens.
Fewer messages in queue, more closed sales.
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01
Message
Client contacts via WhatsApp, voice, or active campaign.
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02
Context
The Digital Employee reads history, memory, and data from the Intelligent Dashboard.
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03
Decision
It chooses the next action: reply, qualify, schedule, collect, or escalate.
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04
Record
The conversation turns into structured data, private notes, and updated opportunity.
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05
Control
Your team takes over when a human is needed, already with full context.
From WhatsApp overloaded to the store that sells by itself.
Your store already sells on WhatsApp — the problem is volume. Product questions come all day, the team can’t keep up, the cart cools off, and customers who message at 22h go unanswered. The Digital Employee takes the frontline and frees your team to actually sell.
Before
Customer asks for the price at 22h and no one answers until morning.
After · XMACNA
The Digital Employee responds right away, clears doubts, and closes sales — even late at night.
Before
Abandoned cart becomes a spreadsheet no one addresses.
After · XMACNA
It recovers the cart on WhatsApp with the right offer, without spamming.
Before
Post-sale disappears: no one asks if the order arrived or if they liked it.
After · XMACNA
It does post-sale follow-up and opens the door for the next purchase in the conversation.
Before
Customers who bought 60 days ago are forgotten until they come back on their own.
After · XMACNA
It triggers repurchase at the right time, with the store’s voice, using Long-Term Memory.
The AI for retail that EXECUTES, from the first "hello" to repurchase.
It’s not a menu chatbot that jams when the customer leaves the script. It’s a Digital Employee that understands real requests, decides, and acts — three operations running simultaneously in your store with no manual input.
Recovers stalled carts
Reaches out to customers who abandoned carts with context on what was left and relevant offers, respecting opt-out — real conversation, no bulk messages.
02 · RecoversAutomated post-sale and repurchase
Checks delivery, handles exchanges, and reopens conversation at repurchase time — every interaction updates the Intelligent Dashboard for your team.
03 · RepeatsWhat matters to know.
What does an AI for retail do in my store?+
The Digital Employee EXECUTES: answers product questions, closes sales, recovers carts, does post-sale follow-up, and triggers repurchase on WhatsApp — 24/7, in the store’s voice, logging everything in the Intelligent Dashboard.
Will it sound like a robot talking to my client?+
No. It serves in your store’s voice, understands audio and context, and responds like your salesperson would. When human help is needed, it hands off the conversation already prepared.
How does it recover carts without spamming?+
Approaches on WhatsApp with context of what remained in the cart and the right offer, respects opt-out, and uses Long-Term Memory to avoid repeating approaches — conversation, not bulk blasts.
Do you already have proven results in retail?+
Yes. XMACNA has +600 Digital Employees in operation and clients report +25% impact on revenue. The same engineering that scales service also serves and converts in your store.
Keep exploring.
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