In your flow, not a template
We mapped schedule, records, insurances and finances as the clinic really operates — no forcing off-the-shelf processes.
01 · MODELING
Sector · Health
Custom clinic management system customized: fits YOU, not the other way around
A tailored clinic management system is software designed exactly for how your operation works — not another off-the-shelf SaaS forcing you to fit its workflow and charging per user forever. Today your schedule lives in one place, records in another, finances on a spreadsheet, and patient conversations get lost in reception’s WhatsApp — no one sees the big picture. XMACNA brings it all into one system and delivers a Digital Employee answering and confirming on WhatsApp, with every appointment, registration, and insurance info falling into the same record.
24/7no vacations, no days off
On the spotfaster than human
In 5 yearsAI is a basic requirement
From SDR to CRM
See how the magic happens.
Tailored system + WhatsApp that confirms the appointment.
-
01
Message
Client contacts via WhatsApp, voice, or active campaign.
-
02
Context
The Digital Employee reads history, memory, and data from the Intelligent Dashboard.
-
03
Decision
It chooses the next action: reply, qualify, schedule, collect, or escalate.
-
04
Record
The conversation turns into structured data, private notes, and updated opportunity.
-
05
Control
Your team takes over when a human is needed, already with full context.
You didn’t buy a clinic management system. You bought a mold — and your clinic doesn’t fit it.
Every clinic has its way: order of service, important fields, troublesome insurance, specialties with different billing. Off-the-shelf systems ignore this and force you to follow their way — so the team uses spreadsheets on the side, takes notes on paper, and inputs the same data into three screens. Tailored reverses the logic: the software executes your process, with scheduling, records and finances in the same record, and patients keep interacting with the clinic via the usual WhatsApp.
Before
Off-the-shelf system that doesn’t fit
After · XMACNA
System designed for your workflow
Before
Schedule filled manually
After · XMACNA
Digital Employee schedules and confirms 24h before
Before
Reception manually answering WhatsApp
After · XMACNA
Digital Employee answers 24/7 and books directly in the schedule
Before
Records and finances in separate systems
After · XMACNA
All integrated on the same dashboard
From your way of working to the system running — with the Digital Employee at reception from day one.
You won’t stop the clinic to implement a months-long IT system, nor migrate everything at once and hope for the best. XMACNA models the software exactly as your operation runs, connects to the records and insurance validation you already use, and plugs the Digital Employee into WhatsApp the same day — it books appointments, confirms attendance ahead of time and logs everything in the system while reception gets off the phone. All secure: explicit consent and health data encrypted, LGPD-by-design from the modeling phase.
WhatsApp already integrated
The Digital Employee schedules, confirms 24h in advance, and reschedules when the patient cancels, calling the next in line. Active confirmation generated the most scheduled visits at Rede Supera (education franchises).
02 · SCHEDULINGEverything on the same dashboard
Guided anamnesis before the appointment, patient history, and finances interacting. The doctor receives the summary ready.
03 · MEDICAL RECORDWhat matters to know.
What’s the difference from iClinic or ready-made management systems?+
Ready-made systems force you to fit their flow and charge per user forever. XMACNA designs the system around your clinic’s workflow and already delivers the Digital Employee on WhatsApp — no templates and no monthly chair fees.
Is custom software too expensive for my clinic?+
It pays for itself with appointments the reception couldn’t handle and the revenue lost from empty chairs. XMACNA also includes the Intelligent Dashboard free at setup — you don’t pay extra CRM licenses.
Do you develop the system or also handle WhatsApp service?+
Both, integrated. If you already have management software and just want the service, check the AI for clinics page — the Digital Employee plugs into the scheduling system you already use.
Does it integrate with the medical record and insurance I already use?+
Yes. We connect via smart integration to medical records, scheduling, and insurance verification — and the patient never has to leave WhatsApp to schedule or confirm.
Are patient health data secure?+
Yes. Explicit consent before collecting any clinical data, encryption in transit and at rest, LGPD-by-design from system modeling onward.
Keep exploring.
Powered by Leading AI
Integrating the world’s most advanced models
to deliver extraordinary results in your Digital Employee.
OpenAI
Microsoft Azure
Google
Anthropic
Meta
X.AI
DeepSeek
Combining the best of each model for superior results.
Ready to see your Digital Employee working?
Free assessment. In 30 days it is answering customers.
Still unsure where to start? Take the AI Assessment — 7 questions, 90 seconds, free.