Shopify integration with AI is not changing platforms: it’s continuing with your Shopify store and adding the missed attendance on WhatsApp. Shopify runs your e-commerce — catalog, checkout, orders — but doesn’t talk to clients exactly when the cart freezes or a shipping question arises. The Digital Employee from XMACNA does that: recovers abandoned cart, answers product and shipping questions, provides order status and closes the sale 24/7 — talking to your Shopify store via API, in real time, no rework.
Stay on Shopify. Just add the AI that attends, recovers cart and provides order status on WhatsApp.
Client contacts via WhatsApp, voice, or active campaign.
The Digital Employee reads history, memory, and data from the Intelligent Dashboard.
It chooses the next action: reply, qualify, schedule, collect, or escalate.
The conversation turns into structured data, private notes, and updated opportunity.
Your team takes over when a human is needed, already with full context.
Your Shopify store keeps product, price, stock and order with sequence. But the customer who abandons checkout, who asks shipping questions at 23h or who wants to know the delivery status is not attended by the store — they need answers on WhatsApp, instantly. The Digital Employee fills this gap: reads cart and order on Shopify via API, answers questions, recovers the sale and delivers everything back into your flow, in the voice of your store.
Customer adds to cart, freezes on shipping, and closes the tab — the abandoned cart becomes just a number in the report.
Pulls customer back through WhatsApp, resolves shipping questions and closes the order before interest cools.
Product or size questions arrive on WhatsApp and no one answers in time — the sale slips to the competitor.
Reads Shopify catalog, instantly answers product questions and recommends the right item, 24/7.
Customer sends 'where’s my order?' and the team needs to open Shopify manually to check status.
Checks order status directly on Shopify via API and replies tracking and delivery time with no typing.
Sale closed on WhatsApp needs to be recorded separately — and the lead disappears from funnel.
Returns order, contact and stage already filled on the Intelligent Dashboard, synchronized with Shopify.
You don’t change store, don’t export spreadsheets, and don’t stop operations. XMACNA connects the Digital Employee to your Shopify store via API and it starts recovering cart, attending and giving status — you just monitor the result already organized in the Intelligent Dashboard.
XMACNA plugs the Digital Employee into your store's WhatsApp and connects it to Shopify via API — cart, catalog, and order. You don't change platforms or redo anything; you only win by serving and recovering sales.
01 · Connects to the storeIt pulls the abandoned cart back, answers product and shipping questions, gives order status, and leads the sale 24/7 — overnight, on weekends, during campaign peaks. The customer doesn't wait or get cold in line.
02 · Recovers and servesEach conversation becomes an order, contact, stage, and note synchronized with Shopify and the Intelligent Dashboard — no manual typing and no rework for your team.
03 · Returns filledThe Digital Employee connects to your Shopify store via API and serves on WhatsApp: recovers abandoned carts, answers product and shipping questions, gives order status, and closes the sale — and returns order, contact, and stage back to the Intelligent Dashboard, in real time, without anyone typing.
No. You keep your Shopify store. XMACNA just adds a Digital Employee that talks to the store via API and serves on WhatsApp — no migration and no tool change.
Yes. The Digital Employee reads the cart in Shopify and pulls the customer back via WhatsApp, resolves shipping or product objections, and closes the order — sales that today get stuck without follow-up.
Yes. It checks the order directly in Shopify via API and replies with status, tracking, and delivery time on WhatsApp, as well as answers product and shipping questions instantly, 24/7 — without the team manually opening the store.
Shopify manages catalog, checkout, inventory, and orders. It doesn’t chat with customers on WhatsApp. The Digital Employee recovers carts, answers product and shipping questions, gives order status, and leads the purchase 24/7.
to deliver extraordinary results in your Digital Employee.
Combining the best of each model for superior results.
Free assessment. In 30 days it is answering customers.
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