Sankhya integration with AI isn’t about changing ERP: it’s about adding the front your team can’t handle alone. Sankhya controls a mid-to-large operation very well — management, finance, tax, supply, sales — but it doesn’t attend or qualify the lead on WhatsApp: at every message, someone on the team still has to reply, understand what the customer wants, and type the result back. At high volume, that’s where leads cool off and data gets lost. XMACNA adds a Digital Employee that integrates with Sankhya via API: attends, qualifies, and routes on WhatsApp 24/7 and keeps Sankhya updated — customer, stage, and notes in real time. You stay in Sankhya, without rework.
Stay on Sankhya. Just add the AI that attends on WhatsApp.
Client contacts via WhatsApp, voice, or active campaign.
The Digital Employee reads history, memory, and data from the Intelligent Dashboard.
It chooses the next action: reply, qualify, schedule, collect, or escalate.
The conversation turns into structured data, private notes, and updated opportunity.
Your team takes over when a human is needed, already with full context.
Sankhya is a robust ERP for medium and large companies: it integrates management, finance, tax, supplies and sales in one system, with governance and control. The blind spot is not its fault — it’s the category’s. ERP controls what’s already in the process; it does not answer leads on WhatsApp at 21h, does not qualify who arrived from the ad, and does not update the record after the conversation by itself. In high-volume operations, this manual work becomes a bottleneck and leads go cold. The Digital Employee from XMACNA fits exactly this gap: attends, qualifies and sends the ready data to Sankhya via API.
Sankhya alone: controls the operation, but the WhatsApp message waits for someone on the team to respond — and at high volume, many people wait.
Sankhya + XMACNA Digital Employee: answers every message instantly, 24/7, in the brand's voice, with no queue.
Sankhya alone: the lead from the ad needs to be qualified and typed by a person before becoming a record.
Sankhya + XMACNA Digital Employee: qualifies the lead in conversation and forwards it — no one answering in place.
Sankhya alone: the record only updates after someone manually transcribes the conversation, sometimes days later.
Sankhya + XMACNA Digital Employee: keeps client, stage and notes updated in Sankhya via API, in real time.
Sankhya alone: changing ERP or abandoning the governance you already have to gain attendance is risky and rework.
Sankhya + XMACNA Digital Employee: you stay on Sankhya the same way — you only gain the WhatsApp front you were missing.
You don’t migrate anything or start over. XMACNA connects the Digital Employee to the Sankhya you already use via API, taking over the front that consumes most of your team's time — attendance and qualification on WhatsApp. Sankhya remains your source of truth and governance; what changes is who feeds it on the front lines.
We looked at how leads arrive today, in what volume, and where they cool off waiting for someone to respond before becoming a record in Sankhya. It’s at this stage that the Digital Employee first steps in, with clear metrics.
01 · assessmentWe train the Digital Employee with your differentiators and rules and connect the integration with Sankhya via API. It starts attending as your brand and maintaining data in the format and stage that your Sankhya expects.
02 · API connectionThe Digital Employee starts operating on WhatsApp 24/7, even at volume peak. Each conversation keeps client, stage and notes updated in Sankhya — and on the Intelligent Dashboard. You keep using Sankhya, now without typing any conversation.
03 · Operation liveThe Digital Employee attends and qualifies on WhatsApp 24/7 and, for each conversation, keeps client, stage and notes updated directly in Sankhya via API — no one manually transcribes the conversation afterwards.
No. XMACNA adds to Sankhya. Sankhya remains the ERP and governance of your operation; the Digital Employee attends and qualifies on WhatsApp and returns the updated result to Sankhya.
No. You stay on Sankhya as you are. XMACNA only adds the attendance and qualification layer the ERP does not do by itself, connecting it to your Sankhya via API.
Yes. The Digital Employee attends at scale, no queue and no fatigue: responds to every message immediately, 24/7. In Rede Supera, this meant +100% effective contacts compared to the control group.
The Digital Employee identifies as part of the brand’s team. The customer knows, but doesn’t feel a difference — and when a human is needed, it passes to your team with full history.
to deliver extraordinary results in your Digital Employee.
Combining the best of each model for superior results.
Free assessment. In 30 days it is answering customers.
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