Comparison · Blip and Zenvia

Alternative to Take Blip and Zenvia: the 3 way to serve SMEs

You sought out Blip or Zenvia wanting to solve service and ended up with another platform to configure, a flow builder that no one on your team masters, and an enterprise bill that doesn’t fit SME budgets. The alternative to Blip and Zenvia is not to switch dashboards — it’s to stop operating a tool. XMACNA’s Digital Employee arrives ready, trained, and operational: understands the customer who leaves the menu, qualifies, schedules, and records everything on the Intelligent Dashboard. You don’t buy software licenses. You hire results.

24/7no vacations, no days off
On the spotfaster than human
In 5 yearsAI is a basic requirement
From SDR to CRM

See how the magic happens.

Price on the table. Native AI. Operation included.

  1. 01 Message

    Client contacts via WhatsApp, voice, or active campaign.

  2. 02 Context

    The Digital Employee reads history, memory, and data from the Intelligent Dashboard.

  3. 03 Decision

    It chooses the next action: reply, qualify, schedule, collect, or escalate.

  4. 04 Record

    The conversation turns into structured data, private notes, and updated opportunity.

  5. 05 Control

    Your team takes over when a human is needed, already with full context.

Why doesn’t the account add up

You didn’t want a flow builder. You wanted the customer to be served.

Every time the customer leaves the menu — asks for something the flow didn’t foresee, sends three audios, writes at 22h — the platform crashes and the sale slips away. Then you realize you bought software for you to operate, configure, and maintain, not someone to serve in your place. The difference that changes results starts here: the Digital Employee isn’t a tool you operate, it’s a collaborator who executes — understands real intent, decides the next action, and completes the task in your brand’s voice.

Before

Price "contact sales"

After · XMACNA

Transparent price on the table

Before

You build the flow in the builder

After · XMACNA

Native AI decides in context

Before

Customer repeats data every conversation

After · XMACNA

Long-Term Memory remembers

Before

Software license, you operate

After · XMACNA

Operation included, XMACNA team operates

Before

Long implementation taking months

After · XMACNA

Deploy in 30 days

Exit without trauma

Switch Blip or Zenvia without starting over nor going offline.

The fear of migrating is losing what’s already running and being left in the dark mid-switch — exactly what keeps so many SMEs stuck in a contract that no longer fits. At XMACNA you don’t start over: we understand how your operation works today, integrate the CRM you already use, preserve the history, and activate the Digital Employee first in the area that makes you lose the most sales. No platform lock-in, with price on the table before signing. The next step is a free assessment: we map where Blip or Zenvia is costing you support and show, in your case, what the Digital Employee recovers.

Where does it hurt most?

We map what your current builder doesn’t solve: cold leads, late-night support, forgotten follow-ups, audios without transcription.

01 · assessment

Your CRM, your brand

We connect your CRM (HubSpot, Pipedrive, RD, Salesforce) and train the Digital Employee in your brand’s voice. No platform lock-in.

02 · INTEGRATE

Intelligence Cycle

The Digital Employee serves, qualifies, and updates the CRM. Every conversation becomes learning — and the operation improves by itself, with us monitoring.

03 · OPERATE
Frequently asked questions

What matters to know.

What’s the real difference between XMACNA and Blip or Zenvia?+

Blip and Zenvia give you a platform to build and operate the flow. XMACNA delivers a Digital Employee already trained and operating, who understands the customer off-script and executes the task. You configure nothing.

I already use Blip or Zenvia. Will I lose what I built and be offline during the switch?+

No. We integrate your CRM, preserve customer history, and activate the Digital Employee without you going offline. You leave enterprise without starting from scratch.

Is this for SMEs or just for large companies?+

It’s the 3ª version designed for SMEs: real AI and operation included, no long contracts or months-long implementation. The Digital Employee starts serving in a few weeks.

How much does it cost, without the 'contact sales'?+

XMACNA puts the number on the table: one-time setup plus usage monthly fee, no enterprise ticket. You know the cost before signing — and we size your case in the free assessment.

And if the customer sends something the menu doesn’t have?+

That’s where the flow platform crashes and XMACNA solves it. The Digital Employee interprets the real intent, looks up context in your system, decides, and executes — without replying “I didn’t understand.”

Next readings

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